Communicating at Work: Principles and Practices for Business and the Professions

Few assets are more valuable to careers than the ability to communicate effectively. As adults we spend much of our working time communicating with superiors, co-workers, subordinates, clients, customers, and many other people. Technical skills alone aren't enough for job success; the ability to communicate clearly and persuasively to understand others and work with them smoothly often make the difference between success and failure both for individuals and for organizations.

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By Jeremy · September 27, 2012
Had Erin Naler for this class (OCP). ...more