The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action

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By Keith (Aquebogue, NY) · ★★★★☆ · April 04, 2012
The basic premise of this book is perfectly aligned with my business philosophy - we, as managers, essentially know what to do, we just don't do it often enough. I read lots and lots of business books and in the end, I usually come to the same conclusions: I've heard most of what I've just read,... ...more
By Katherine · ★★★★★ · March 16, 2014
as somebody who dabbles in knowledge management as part of my job, this book has helped me recognize the processes that cause problems in my company and identify ways in which I may be able to change those issues. However, it is a company-wide effort to enact changes. All in all this is the best... ...more
By Omar (The United States) · ★★★★★ · March 24, 2012
The main premise of this book as the authors best summarize it is: "Why knowledge of what needs to be done frequently fails to result in action or behavior consistent with that knowledge. We came to call this the knowing-doing problem - the challenge of turning knowledge about how to enhance orga... ...more
By Carrie (The United States) · ★★★★☆ · January 15, 2008
A number of important insights presented in a very simple and straightforward (i.e. not very academic, although the authors are both professors at Stanford) way. Good for them. They make a strong case that least internal not all it's cracked up to be. I also like... ...more
By Araz (Netherlands) · ★★★★★ · October 26, 2008
This is one of the best management books that I've read. It really gets to the heart of what holds organizations back from learning and performing. I found it really relevant at the time I was working with AIESEC; when it felt like all the people in the organization were doing was just talking ab... ...more
By Alex (San Francisco, CA) · ★★★★☆ · May 15, 2011
This book did a great job of presenting an important idea in business, the knowing-doing gap, something that probably deserves a great deal more attention than it gets. People are really focused on knowing what the right thing to do for their business is, but no one seems to give much thought to... ...more
By Rob (Wilkesboro, NC) · ★★★★☆ · December 16, 2007
Another topic in which I am in the middle of currently, but so far, it is hitting the nail on the head.

Being from an industry that contains everyday professed experts, I have found it hard and discouraging to see the amount of "managers" that roam the offices today without a background or clue a... ...more
By Lamec (Kenya) · ★★★★☆ · January 06, 2013
This book is a must read for anyone struggling to implement new strategies. What's amazing about the a book is that most of it is actually common sense. It uncovers some common mistakes we do but we're afraid to correct them. It's very helpful in linking strategy to action. It's straight forward... ...more
By Tim (Wellington, New Zealand) · ★★★★★ · November 13, 2011
An excellent reminder of some of the factors that get in the way of corporate success - when people (incl senior leadership) at a company know what to do, but are unable to execute their plans.

The key factors that they discuss are: talk substituting for action, memory substituting for thinking, f... ...more
By Ani (Ho Chi Minh City, 20, Viet Nam) · ★★★★★ · February 17, 2014
An innovation book that every executives should read! ...more