six sigma toolkit - The DMAIC Cycle in 15 Steps

For the first time ever there is a practical hand book on the usage of the DMAIC cycle. In this hand book the most important DMAIC cycle tools are shown in a compact, chronological, 15 step programm. Included are clear and concise charts with detailed explanations of the DMAIC cycle. Due to the authors long term experiences in implementing projects and trainings, they have succeeded in working out an easy to understand and complete practical user s hand book.