Continuous Process Improvement & Kaizen Events

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Workshop Series
Continuous Process Improvement
& Kaizen Events

Continuous Improvement (Kaizen) is both a mind-set and a range of
techniques to review and evaluate work processes.
As a mind-set, it is a way of approaching work so that involvement
in innovation and creativity is encouraged. As a range of techniques,
Continuous Improvement includes approaches such as benchmarking,
process mapping, work flow analysis, cycle time analysis, just in time,
quality planning, problem solving, current state analysis, project
planning, change management and Value stream mapping.
LEAN Continuous Improvement
concentrates on improving the
Continuous Process Improvement means making things better today than
process rather than at achieving
yesterday, it’s about learning from what we did today to do things better
certain results. This management
tomorrow. It is about reducing the daily fire fighting that upsets our
focus on improvement and
business priorities and consumes our resources daily.
process thinking make a major
difference in how organisations
LEAN, Continuous Improvement does not blame people for problems or
achieve improvement and
failures, in the contrary, seeks to expose as many issues and problems
as possible as opportunities for business improvement. Continuous
improvement (Kaizen) is simply a way of looking at how we can do our
work better. A mindset and use of techniques for work analysis to expose
opportunities and then collectively problem solve to improve business
processes forever.

Today management has two major components in
Workshop Aims
operations, maintenance and improvement.
• Provide analysis methods to question the current
1. The objective of the operational maintenance
state of work.
function is to maintain current input, output,
• Cultivate opportunities for continuous
technological, managerial, and operating
• A proactive not just reactive approach.
2. The improvement function is aimed at improving
• The importance of a team improvement
current standards and customer value relative to
quality, cost, delivery time and service.
• Encourage ideas and involvement – ideas kept a
To carry out the operational maintenance function,
secret, go nowhere and die.
management have to create stability and standards
through policies, systems, discipline and standardised
Day 1 (Full day)
work methods and practices and then ensure they
• Introduction to Lean Thinking
are fulfilled. To achieve the management operational
• Process inputs and outputs
improvement requirement, work is continuously
• Customer focus
reviewed, analysed and improved.
• Process Analysis

Type 1 improvement

Flow analysis
Continuous Process Improvement (Kaizen) signifies

small rapid improvements as a result of coordinated

Lead Time analysis
efforts by teams of employees and generally cost very

Work balance
little to implement and because of the shear number

Waste – Value adding
of opportunities delivers major improvement.
• Process Simulations
Type two improvements

Innovation and automation involves a drastic
• Process Improvement
improvement in existing processes and usually
• Process improvement & planning
requiring large investments.
• Workplace improvement project allocation
Workshop Content and Learning Objectives
Day 2 (Late afternoon session)
This workshop is about type 1 improvement.
• Presentation of workplace projects, discussions and
Continuous Process Improvement is important as it
• Process improvement justification – A3 reporting
has often been said that processes account for 80% of
• Change management
all productivity opportunity while people account for
the remaining 20%.
What we supply
To be competitive we need well trained people
• Full set of workshop notes
working with brilliant processes, not well trained
• Light refreshments and lunch daily
people working with broken processes.
Inconsistent processes = Unreliable results
Reliable controlled processes = Consistent results
Continuous process improvement = Reliable ever
improving value
University of South Australia
Strategic Partnerships
160 Currie Street Adelaide
South Australia 5000
Phone: 08 8302 0633
Fax: 08 8302 0805
E-mail: [email protected]