Is IT adding to your business value?
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You know IT plays a very important part within your company's operations, but can we really
quantify that value? By asking your IT guy the right questions you should be capable of getting a
concept of what they're adding, or subtracting, from your business's value. Whether your It really
is handled in-house or by having a Managed Services Provider, the following is some tips on what
you can do to aid determine its value.
Don't accept metrics
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IT people love using metrics to indicate the way they are leading to your organization. The thing is
many of these metrics don't demonstrate anything. Sure, high uptimes sound great and low mean-
time resolutions are most likely the best thing, so how do these impact your company? Don't
arbitrarily accept these as signs It can be leading to the need for your bottom line. Dig deeper and
have a reason as to why these metrics matter. You will find there's reason your IT department
wants you to see these metrics, however it is imperative that you ask them to explain it.
Ban "tech speak"
At one time on earth if this was impossible in order to avoid "tech speak", but that era is long gone.
Your modern-day IT person are able to explain just about everything for you in plain English.
Realistically, if they're doing a good job, they ought to want to share that information with you in
ways you'll learn easily. If you find your IT department relying heavily on "tech speak", it's likely
that there is something they don't would like you to understand about.
Make sure your IT provider understands business goals
If you want your IT helping you and adding value for your company, then those in charge of it must
know what your goals are. Then it is, and only then, that they will be capable of manage your
technology using these goals in your mind. Too frequently companies assume their IT provider
knows what their priorities should be, founded on company principles, though the truth is the
contractor will work on the premise products it thinks is most beneficial. These two entities pulling
in separate directions can hurt your organization often. By looking into making sure your IT
department - again, whether in-house or outsourced - is attracting exactly the same direction as
all the others, technology may add lots of value on your company.
Talk to your IT provider often
It doesn't matter for those who have in-house IT or make use of a Managed Services Provider, you
should be selecting them on a regular basis to understand what they certainly. You shouldn't have
to banish them to some dark corner in the building, or only summon them when something breaks.
By them into the operations process tweaking open lines of communication, you are likely to see
things in your office chance a good deal more smoothly. You won't just have a better
comprehension of what it is providing value in your business, they're going to obtain a deeper
appreciation of the way your small business operates. This helps each side understand how the
other operates, and give you to find new methods to help the other person.
See it recommendations
It's likely that whoever is your IT has numerous different ideas on the way your company will use
technology to decrease costs, increase productivity, and be more profitable. You'd be foolish to
never no less than consider what they have to say. Your company's best assets is technology,along
with your IT department needs to be up-to-date on what improvements can be achieved. There
might be nothing more valuable in your company than an IT department proactively finding
methods for one to get ahead from the competition using technology.
Can it be hurting your company value? Desire to instead apply it to drive increased bottom-line
profits for the company? Contact our technology experts to see how we will help.