JP POST Delivery Charges (English)

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Japan Post's Express Mail Service (EMS) is
a convenient, speedy, safe, and reasonable way of sending
documents and packages of up to 30kg to more than
120 countries and territories around the world.

SPEEDY
CONVENIENT
SAFE
If You Need Speed,
Experience the
Track Your Package!
Go with EMS!
Convenience of EMS!
EMS gets your items on the best flights to
Free pickup, even for a single item.
EMS is supported by tracking service.
ensure the fastest delivery time of any
(Not available for all countries and
EMS packaging materials are available from
international mail service.
territories.)
any post office or branch office.
Use our Time Certain Service when you
Compensation for loss or damage is also
Pre-printed EMS labels can be arranged by
need next-day delivery at a set time.
provided up to a maximum of 2 million.
registering for the International Mail
(An additional fee is required.)
(An additional fee is required.)
My-Page Service page on the Japan Post
website.

The Speediest International Mail Service
Pickup Service
Track and Trace Service
Time Certain Service
EMS packing materials are provided
Compensation for Loss and Damage
SPEEDY
CALL
Delivery
Confirmation
SEARCH
PICK UP!
Pickup Call Center (8:00-21:00 year-round)
Limited to deliveries to Korea, Taiwan, China
Customers in Tokyo's 23 wards
0120-950-489
Requests for compensation for loss or damages should
(Beijing, Shanghai), Singapore, and Hong Kong.
Customers outside Tokyo's 23 wards 0800-0800-111
be within the value of the contents of the package.
One-Time Volume Discount
Monthly Volume Discount
REASONABLE
No. of items
10 to 49
50 to 99 100 or more
Total number
of items
50 to 99
100 to 299 300 to 499 500 to 999 1,000 to 4,999 5,000 or more
Attractive Discount
Discount
per month
10%
13%
15%
rate
Discount
10%
15%
18%
20%
22%
23%
System!
[Discount conditions]
rate
Limited to non-affixed postage stamps,
Rates start at 900.
payment by use of a franking machine, or
[Discount conditions]
post-payment items.
Limited to post-payment items.
Bulk mail qualifies for a discount of up to 26%.
In the case of post-payment items, a
A post-payment items note must be created separately.
More than 20,000 service points nationwide.
post-payment mailing note must be created
separately.

One-Time Large Volume Discount cannot be combined with the Monthly Volume Discount.
Discounts
Annual Volume Discount
Numerous Service Points
Annual Number of Items
6,000 to 7,999
8,000 to 9,999
10,000 to 14,999 15,000 to 29,999 30,000 to 59,999 60,000 to 119,999 120,000 or more
Discount rate
20%
21%
22%
23%
24%
25%
26%
Maximum of
[Discount conditions]
Limited to post-payment items.
Submit the specified Japan Post application by the 15th of the month before the start of the annual volume discount.
The applicable annual volume discount rate comes into effect after the customer has sent 6,000 or more items in the past one year
OFF
from the previous month.
In certain cases, discounts may apply for annual volumes of less than 6,000 items.
No other discounts can be combined with the Annual Volume Discount.
How to Use EMS
STEP1
STEP2
STEP3
Confirm whether the item can be sent by
Get EMS labels from the nearest
Schedule a pickup and
EMS, the rate and the number of
post office or branch office, prepare
hand over the package to
days required for delivery.
the necessary documents and
EMS staff.
(Points for Confirmation)
the package for shipping.
1. Can the package be sent to the
6. Phone your local branch office or
desired country/territory?
5. Fill in the necessary information on the EMS label,
the Pickup Call Center to arrange
2. Are the contents allowed by the
invoice, etc. and include all required documentation with
pickup, then hand over the package to EMS staff.
destination
country/territory?
the package.
You can also take the package to a post office or branch
3. Are both the size and weight within allowed limits?
If you are registered as an International Mail My-Page
office.
4. What is the cost and the number of days required for
Service customer, you can arrange for pre-printed EMS
After handoff, you can track the delivery of your package
delivery?
labels.
(not available for all countries and territories).

Conditions of Use
Size and weight limits
Fill in the necessary information
on the EMS label

Circumference
Maximum length = 1.5m
Maximum length + Circumference = 3m
Maximum length
Maximum weight: 30kg
Size and weight limits vary by destination.
Weight
The style of this label is the same as of Jan. 2011.
Items that cannot be sent
Valuables
Prohibited articles
Customers registered with the International Mail My-Page
Service on the Japan Post website can arrange for
(cash, jewelry)
(dangerous goods,
pre-printed EMS labels.
drugs, pornography, etc.)
Service available in Japanese and English.
Articles prohibited in recipient's country/territory
Depending on the destination country or territory, goods
and articles may require invoices or other accompanying
Other items may be restricted by the destination country in addition to valuables and prohibited articles.
documentation.
Deliveries may be restricted to certain areas in some countries and territories. Weight limits vary by country/territory.
EMS Rate Table (Countries and Territories)
1st Zone
2nd Zone
3rd Zone
1st Zone
2nd Zone
3rd Zone
Oceania,
Oceania,
Weight
North/Central America,
South America,
North/Central America,
South America,
Asia
Caribbean,
Europe
Asia
Europe
Africa
Caribbean,
Africa
Middle East
Middle East
0 to 300g
900
1,200
1,500
1,700
[Asia]
[Oceania]
[Europe]
[South America]
-500g
1,100
1,500
1,800
2,100
India
Australia
Iceland
Argentina
-600g
1,240
1,680
2,000
2,440
Indonesia
Solomons
Ireland
Uruguay
-700g
1,380
1,860
2,200
2,780
-800g
1,520
2,040
2,400
3,120
Republic of Korea New Caledonia
Azerbaijan
Ecuador
-900g
1,660
2,220
2,600
3,460
Cambodia
New Zealand
Italy
Colombia
-1kg
1,800
2,400
2,800
3,800
Guam
Papua New Guinea
Ukraine
Chile
-1.25 kg
2,100
2,800
3,250
4,600
Saipan
Fiji
United Kingdom
Paraguay
-1.5 kg
2,400
3,200
3,700
5,400
Singapore
Estonia
Brazil
-1.75 kg
2,700
3,600
4,150
6,200
Sri Lanka
[North/Central America,
Austria
Venezuela
-2 kg
3,000
4,000
4,600
7,000
Thailand
Caribbean]
Netherlands
Peru
-2.5 kg
3,500
4,700
5,400
8,500
Taiwan
United States
Greece
-3 kg
4,000
5,400
6,200
10,000
China
EI Salvador
Croatia
[Africa]
-3.5 kg
4,500
6,100
7,000
11,500
Nepal
Canada
San Marino
Algeria
-4 kg
5,000
6,800
7,800
13,000
Pakistan
Cuba
Switzerland
Uganda
-4.5 kg
5,500
7,500
8,600
14,500
Bangladesh
Costa Rica
Sweden
Egypt
-5 kg
6,000
8,200
9,400
16,000
Philippines
Jamaica
Spain
Ethiopia
-5.5 kg
6,500
8,900
10,200
17,500
Bhutan
Trinidad and Tobago
Slovakia
Ghana
-6 kg
7,000
9,600
11,000
19,000
-7 kg
7,800
10,700
12,300
21,100
Brunei
Panama
Slovenia
Gabon
-8 kg
8,600
11,800
13,600
23,200
Vietnam
Barbados
Czech Republic
Kenya
-9 kg
9,400
12,900
14,900
25,300
Hong Kong
Honduras
Denmark
Cote d'lvoire
-10 kg
10,200
14,000
16,200
27,400
Macau
Mexico
Germany
Sierra Leone
-11 kg
11,000
15,100
17,500
29,500
Malaysia
Norway
Djibouti
-12 kg
11,800
16,200
18,800
31,600
Myanmar
[Middle East]
Hungary
Zimbabwe
-13 kg
12,600
17,300
20,100
33,700
Maldives
United Arab Emirates
Finland
Sudan
-14 kg
13,400
18,400
21,400
35,800
Mongolia
Israel
France
Senegal
-15 kg
14,200
19,500
22,700
37,900
Laos
Iraq
Bulgaria
Tanzania
-16 kg
15,000
20,600
24,000
40,000
Iran
Belarus
Tunisia
-17 kg
15,800
21,700
25,300
42,100
Oman
Belgium
Togo
-18 kg
16,600
22,800
26,600
44,200
Qatar
Poland
Nigeria
-19 kg
17,400
23,900
27,900
46,300
Cyprus
Portugal
Botswana
-20 kg
18,200
25,000
29,200
48,400
-21 kg
19,000
26,100
30,500
50,500
Kuwait
Macedonia
Madagascar
-22 kg
19,800
27,200
31,800
52,600
Saudi Arabia
Malta
South Africa
-23 kg
20,600
28,300
33,100
54,700
Syria
Monaco
Mauritius
-24 kg
21,400
29,400
34,400
56,800
Turkey
Latvia
Morocco
-25 kg
22,200
30,500
35,700
58,900
Bahrain
Lithuania
Rwanda
-26 kg
23,000
31,600
37,000
61,000
Jordan
Liechtenstein
-27 kg
23,800
32,700
38,300
63,100
Romania
-28 kg
24,600
33,800
39,600
65,200
Luxembourg
-29 kg
25,400
34,900
40,900
67,300
Russia
-30 kg
26,200
36,000
42,200
69,400
Countries and territories for which tracking service is available (current as of January 2011).
For further information or inquiries about EMS
Japan Post Website
EMS
Japan Post Website
International Mail
International Mail My-Page Service
http://www.post.japanpost.jp/int/ems/
https://www.int-mypage.post.japanpost.jp/
From cellular phones
For English
Customer Service Consultation Center
Toll Free
0570-046-666
0570-046-111
Weekdays: 8:00-22:00 / Saturdays, Sundays, and Holidays:9:00-22:00
Call charges are to be borne by customer.
0120-5931-55
Not reachable from overseas
(PHS handsets cannot be used to dial this number.)
2011.03