Leadership Communication Skills Training

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leadership communication skills training
A sixteen-day, highly interactive leadership course specifically for operational leaders who have at
least three supervisors or managers reporting to them.
Best suited for high level managers (D and E Bands on the Paterson Job Grading System), this
highly practical course makes use of a combination of case studies, group discussions, self-
reflections and realistic training DVDs. Participants must be computer literate and have an NQF
Level 4 education in order to meet assessment criteria.
Total Training with POE Building workshops - 16 days
Leadership Communication Skills Training - 2 days
Using all communication techniques (presentations, meetings, document writing etc.) for
maximum effectiveness.
Team Building Skills - 2 days
Exploring the importance of team building, and the role of team leaders in promoting effectiveness
and achieving goals.
Portfolio of Evidence Building Workshop - 1 day
Understanding Operational Leadership - 2 days
Leadership types identified, plus leadership theories and roles analysed.
Assertive Conflict Handling - 2 days
Using various methods to positively and constructively handle conflict within the workplace.
Includes practical exercises and role-plays.
Handling Complaints and Grievances - 1 day
Learn to identify and handle internal disputes and grievances, including preparations for formal
Portfolio of Evidence Building Workshop - 1 day
Selection and Coaching Skills (Selection) - 2 days
Time management, effective task delegation and selecting employees (particularly first line
Selection and Coaching Skills (Coaching) - 2 days
Instructing, training and coaching team leaders. Includes the ability to identify coaching needs and
measure the results of training sessions.
Portfolio of Evidence Building Workshop - 1 day

Interested in this training course? Contact us by phone, email or by filling in the enquiry form on
this page.
Email us at [email protected]
Durban - 031 309 4627
Cape Town - 021 527 0044
Gauteng - 0861 474 722
Port Elizabeth - 041 368 2019