[?????pdf] Email English by Paul Emmerson.pdf

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  • Cover
  • Contents
  • To the student
  • To the teacher
  • Introduction
    • 1 Formal or informal?
    • 2 Missing words and abbreviations
    • 3 Key phrases
  • Basics
    • 4 Opening and closing
    • 5 Giving news
    • 6 Information, action, help
    • 7 Internal messages
    • 8 Attachments
    • 9 Arranging a meeting
    • 10 Invitations and directions
    • 11 Negotiating a project
    • 12 Checking understanding
  • Reports
    • 26 Report structure and key phrases
    • 27 Linking words and relative clauses
  • Language focus
    • 13 Verb forms
    • 14 Comparisons
    • 15 Sentence structure
    • 16 Common mistakes
    • 17 Punctuation and spelling
  • Commercial
    • 18 A customer-supplier sequence
    • 19 Inquiries and orders
    • 20 Discussing and agreeing
    • 21 Asking for payment
    • 22 Describing business trends
    • 23 Cause, effect, contrast
  • Problems
    • 24 Complaints
    • 25 Apologies
  • Direct/Indirect
    • 28 Being direct and brief
    • 29 Being indirect and polite
  • Personal
    • 30 Being friendly
    • 31 Advice and suggestions
    • 32 Job application
  • Phrase bank index
    • Basics
    • Arrangements
    • Writing styles
    • Commercial
    • Complaints and apologies
    • Personal
    • Reports
  • Answer key