Self-Service Markets ATMs, Kiosks, Vending Machines
Bharat Book Bureau provides the report, on “Self-Service Markets ATMs, Kiosks, and Vending
Machines”. This report provides an overview of the global self-service markets including ATMs,
Kiosks, and vending machines. https://www.bharatbook.com/information-technology-market-
June 18th, 2016 Mumbai, India: Bharatbook.com announces a report on “Self-Service Markets
ATMs, Kiosks, Vending Machines”. The report presents an opportunity for all stakeholders in
the self-service markets to understand various growth drivers.
The global market for Self-service technologies will grow from $54.4 billion in 2016 to $83.5
billion by 2021 with a compound annual growth rate (CAGR) of 8.9% for the period of 2016-
This report provides:
-An overview of the global self-service markets including ATMs, Kiosks, and vending machines.
-Analyses of global market trends, with data from 2015, 2016, and projections of CAGRs
-Assessments of the impact of economic, technological, legal/regulatory, and other factors that
will drive the future market for each of these new technologies and how they will influence other
-A look at market growth strategies based on objective, quantitative analysis of the key segments
of the self–service market, the technologies that show the greatest potential, and the challenges
that must be overcome for the market to realize its full potential.
-Information on the various factors and trends that affect the self–service industry from the
perspective of various stakeholders, including technology vendors, component suppliers, and
-Profiles of major players in the field.
STUDY GOALS AND OBJECTIVES
The objective of this report - Self-Service Markets: ATMs, Kiosks, Vending Machines—is to
discuss the changes and new developments in the self-service markets and the opportunities
presented by self-service technologies to various stakeholders in the market. To indicate the
growth opportunity presented by the self-service markets to various stakeholders and
participants, the report forecasts market demand from 2016 through 2021 with historical data for
2015. The report presents an opportunity for all stakeholders in the self-service markets to
understand various growth drivers, key trends, growing segments and technologies.
DEFINITION AND SCOPE OF STUDY
Research defines self-service technologies—ATMs, kiosks and vending machines—as self-
service automated dispensing machines that enable customers to produce a service independent
of direct service employee involvement.
An ATM (automated teller machine) is an electronic device that allows a customer to perform
financial transactions (cash withdrawals and deposits) without the need for employee
involvement. A kiosk is a freestanding computer terminal that provides access to information.
Vending machines are automated self-service machines that dispense items such as snacks,
beverages and cigarettes.
To calculate and segment the market, we considered self-service hardware (terminals) and
services related to those. However, self-service software (e.g., operating systems and security
software) that is generally not provided by self-service terminal providers is beyond the scope of
this report. In addition, services that are not directly related to self-service technologies, such as
education and training, and consulting services, are also beyond the scope of this report, as is
hardware security such as closed circuit television (CCTV) and biometric access control.
The report begins by introducing the reader to how the market for self-service technologies has
evolved over time and how digital (e.g., mobility and connectivity) is affecting the market.
Building on that understanding, the study proceeds to identify the following forces driving the
-Primary forces with a direct impact on the self-service technology markets.
-Secondary forces that have an indirect impact.
-Key funding and financing in this space, which are particularly supportive for new entrants.
-Some key challenges that may hinder the growth of this market.
-Key trends visible in the market.
-The top industries/verticals that are key users of self-service technologies, along with some
other industries that are expected to be key users in the future.
-Demand in the Americas, EMEA (Europe, the Middle East and Africa) and Asia-Pacific for self-
service technology terminals.
REASONS FOR DOING THE STUDY
Research is publishing this study because it has identified self-service technologies as a growing
market that presents strong growth opportunities for all stakeholders. The market is dynamic and
growing with new developments and adoption from new industries and sectors.
Research identified the top industries that are expected to be key users of self-service products.
This study will provide executives in those industries with the critical knowledge required for
their further expansion in the self-service technologies space. The high-level geographic
location-sector analysis provided in this report will help self-service technology providers
identify high-growth and emerging regions, as well as high-growth verticals and sectors in those
regions. Additionally, this report will be useful for venture capitalists and financial institutions in
assessing potential investments and borrowers.
To undertake this forecast, Research analyzed the markets for related technologies and products
(products and solutions that are related to the self-service technologies market), as available in
the product literature and catalogs and forward-looking statements made by public companies.
Press releases, innovations and research and development papers, white papers and presentations
were also consulted as well as data from other independent sources.
IT used a dual approach to forecast and estimate the values for the self-service technologies
Firstly, analyzed spending by various key self-service technology providers and users. Global,
regional and sector-specific self-service technology spending was analyzed. Further, other
factors, such as the overall increase in self-service terminal adoption, were also analyzed. To
arrive at the final figures, it also estimated the overall budget allocation to self-service
technologies, and the forecast spending and allocation of self-service technologies by major
companies around the world.
Secondly, Research created a detailed survey and collected opinions from industry and domain
experts, company executives and others with strong knowledge in the space to provide a
qualitative assessment of the trends in the market. Along with the qualitative data, the survey
also indicated some quantitative data sets and figures.
The final values were obtained through a combination of the above methods. Compound annual
growth rates (CAGRs) were calculated by assigning the appropriate weight to various markets
(e.g., the growth of smart cities and connected devices) that broadly impact the self-service
technology markets. Calculations were performed using the company growth that occurred in
this space over the past five to 10 years, along with other factors such as growth in budget
allocation to self-service technologies, growth of self-service terminals in the past and by
analyzing the relationship between sectoral growth and the growth of self-service terminals in
Research studied more than 100 companies to obtain data for this report. The companies studied
range from self-service technology providers to end users of self-service terminals (e.g., banks)
to self-service software providers. Studies prepared for peer-reviewed professional literature and
reports by technical experts were also reviewed. Other data came from scientific and technical
conferences, presentations prepared by the companies and associates, press releases, annual
reports, white papers, investor webinars and government sources that are publicly available.
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