Smart Business Systems

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Smart Business Systems
Smart Business Systems was established in 1988 and has experienced a continuous, steady growth over
the 24 years servicing the greater Los Angeles area.
The fundamental objective of our organization has always been to supply effective business solutions
and high quality support to our customers. Our philosophy is, and always has been, to provide quality
solutions to ensure low cost and continuous support to our customers. We do not sub-contract any of
our operations.
Through regular training, our engineers have demonstrated their expertise in supporting Business
Solutions, which is backed by factory trained standards. Our dedicated Certified Factory Trained
Technicians will support all the clients' needs throughout the term of their contract. We offer same day
service with a 4 hour response time, and have reached 90% in customer satisfaction. We utilize a
sophisticated, computerized work control system, which records all callouts. This information is then
immediately relayed to the engineers so that the customer experiences minimum downtime.
We provide multi-function printer, black & white, and color systems, any of which will lower your
operating costs. Our systems can be tailored to fit any office network environment.
Over 90% of our customers renew their equipment and maintenance contracts every year. This is a
reflection of Smart Business Systems' commitment to customer satisfaction. Much of our new business
is also obtained through client recommendations.
We feel that the following factors have been instrumental in our success:
* Our flexibility in providing a comprehensive package of hardware and software maintenance support
to meet the customer's exact requirements.
* The willingness of our committed technicians to go that extra mile to ensure maximum utilization of
the customer's equipment and system.
*The amount we invest in training and equipment ensures that we can give the best possible service to
both large and small companies alike.
With Factory Trained Technician and a division dedicated to Fast and Efficient Services,
Smart Business Systems gives you a complete package of service and technical support personnel, and
are dedicated in becoming an integral part of your company's success.

SBS's Fast and Efficient Services include Scheduled Maintenance Services, accurate problem diagnosis
and prompt repair, using only the specifically required parts.

SBS offers a wide range and a complete variety of Annual Standard / Full / Full with Toner Maintenance
Agreements for all Major Brands Office Equipments.

We are committed to continue providing our customers with the full service, customer-oriented
approach that has been Smart Business Systems hallmark for more than 30 years.

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