UNIVERSAL JOBMATCH - YOUR RIGHTS (2014)

Text-only Preview

DOIHAVETOCREATEAUNIVERSALJOBMATCHACCOUNT?
YoucanonlybeforcedtocreateaUniversalJobmatchifJobcentrePlusissueyouwithawritten
Jobseekers'DirectionwithoutthiswritteninstructionyoucannotbeforcedtocreateaUniversal
Jobmatchaccountandtheycannotsanctionyouforrefusing.

BeforeajobcentreadvisercanissueaJobseekers'DirectionforcingyoutocreateaUniversal
Jobmatchaccount,theyhavetoconsiderifitwouldbeappropriateinYOURcircumstances.For
example,ifEnglishisyoursecondlanguageORifyouhavedifficultywithliteracy.SEEBELOW

1.Doyouhaveahealthrelatedcondition?
2.IsEnglishasecondlanguage?
3.Doyouhaveaproblemwithliteracyand/ornumeracy?
4.Youdonothaveacomputerorinternetaccessdevice(IAD)ORcannotaffordtoaccessthe

internet?
5.Youliveinareawithpoorinternetservice?
6.Youdonothavereasonableaccesstoacomputer?
7.Doesyourjobcentrehaveacomputeryoucanuse?
8.Youhaveacomputerorinternetaccessdevice(IAD)butwishtoexerciseyourrightnottoallow

cookies?
AJobseekers'Directiononlyappliestoajobcentrecomputer,youcannotbeforcedtocreatethe
UniversalJobmatchaccountonYOURowncomputer.SEE8ABOVE
YOURRIGHTTOPRIVACY
IfyoudocreateaUniversalJobmatchaccount,makesureyouDONOTticktheboxconsentingto
JobcentrePlusaccessingyouraccount.WehaveheardthatthisboxisnowPRETICKED.
Sopaycarefulattentiontothissection.Thus,youcanpreventyourjobcentrefromspyingonyour
onlinejobsearchactivity.SEESCREENSHOTBELOW
DuetodataprotectionlegislationyourjobcentreadvisercannotissueaJobseekers'
DirectionallowingthemtoaccessandviewyourUniversalJobmatchaccount
Published by Edinburgh Coalition Against Poverty (March 2014)

Q:WHATIFIALREADYHAVEAUNIVERSALJOBMATCHACCOUNT?
A:IfyouhavealreadycreatedaUniversalJobmatchaccounttheDWPhaveconfirmedyoucan
revokeconsent,byuntickingtheaboveboxesatanytime,viayourACCOUNTPROFILE:
LoginUniversalJobmatch

YoucanalsoshutdownyourUniversalJobmatchaccountcompletelythoughifyouwere
instructedtocreatetheaccountviaaJobseekers'Directionthismayleadtoasanction.TheDWP
havestated"ifyouwishtocompletelyclosedownyourUJaccountyouwillneedtousetheContact
Usfacilitywithintheserviceandaskforyouraccounttobeterminated".

FORMOREINFORMATIONREADONLINEORDOWNLOADTHESEDWPDOCUMENTS
UniversalJobmatchYourRights(March2013)PDF
UniversalJobmatchWhatyouneedtoknowaboutcookiesPDF

CVTIPS
ToprotectyourselffromIDtheftandspam,werecommendyouuploadaredactedCVtoyour
UniversalJobmatch(UJ)account,whichonlycontainsthefollowingpersonalinformation:
1.FirstnameONLY
2.NOaddresspostcodeonly
3.NOphonenumber(s)
4.DONOTincludeyourusualemailaddresscreateanemailaddressspecificallyforUJ

LOOKINGFORHELPANDSUPPORT?

CallinatoursupportsessionheldeveryTuesday12.003.00pmatACE.Youcanalso
write,phoneandemail:contactdetailsbelow

ADDRESS:ACE,c/o17WestMontgomeryPlace,EdinburghEH75HA.
PleaseencloseaSAEorstampifwriting.

TEL:01315576242Tuesdays12.003.00pmONLY.EMAIL:[email protected]
PleaseDONOTleavephonemessagesoutsidethesetimesandday,wedonothavethe

resourcestorespond.

Published by Edinburgh Coalition Against Poverty (March 2014)