Voice Based Communication Phone System is a Vital Role in Business

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Voice Based Communication Phone System is a Vital Role in
Business
Voice-based communication phone system has assumed enormous importance in
recent times and it is today almost inconceivable that an individual, household or a
business organization can live without this facility. The telephone transmits and receives
the human voice in a point-to-point communication system facilitating two people
separated by long distances to communicate with each other.
Although originally designed for simple voice communications, most modern telephone
systems have a plethora of amazing capabilities.Today's telephony has gone beyond
the basic purpose voice transfer and has the potential to record spoken messages,
send/receive text messages, shoot and display photographs or video, play music, and
surf the Internet. The present trend is phones integrate all mobile communication and
computing needs and these are called smartphones.
Various types of telephone systems are available to specifically fulfill the needs and
demands of small and midsize business as well as large corporations. For long, it was
the PSTN (Public Switched Telephone Network) that reigned supreme. But during the
recent decades, tremendous advancements had taken place and the traditional
methods of landline communication gave way to digital telephony - which in turn - has
now led to IP telephony.

The PBX (Private Branch Exchange) telephone systems are ubiquitously found in most
business premises. They are noted for modular functionality, scalability, centralized
management, redundancy, innovative user-friendly features galore and sophisticated
networking.
Internet Protocol (IP) telephony - also known as VoIP (Voice over Internet Protocol) is
usurping the place hitherto occupied by traditional telephone network technologies.

Advanced telephone system provides stunning features like Auto-attendant, Call
Forwarding (in multiple ways), Speed Dialing, Find-me-follow-me, Do not Disturb, Call
Transfer, conferencing, Toll-Free Numbers, Caller ID Blocking, Multi-Ring facility,
Music-on-hold, Distinctive Ringing, Enhanced Voicemail, Area Code Selection,
Anonymous Call Block, WiFi, paging, intercom, voicemail with e-mail integration,
advanced data networking etc.
The modern day voice communication system may be broadly classified into three
different types:
Key Pad systems: These systems enable the user to regulate the calls manually. They
are endowed with features like answering machine facilities, speed dialing, automatic
call accounting, caller ID, remote supervision etc.
Hybrid systems: These are traditional phone system integrated with VoIP technology.
The features include intercom facility, integrated voice mail services, caller identification,
call forwarding, call transferring, call routing and remote connectivity.

PBX: These are telephone exchanges used primarily in large corporations and facilitate
employees to share a common phone line for communicating with each-other and for
making outbound calls.
But the fact is most small and midsize business houses can not afford to buy or
maintain expensive PBX system. But small and midsize businesses can today have a
virtual PBX to meet all its communication needs and also avail all the rich features of
high-priced and sophisticated communication system.
The biggest advantage of virtual phone system is you are not required to invest in any
hardware/ software or maintain and manage the system. These systems will be
operational from the service provider's place. As the telecom market scenario is rather
confusing, you need expert advice from a professional person to guide you in making
the right choice for your business.